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Grievance Process

If a parent has a grievance or complaint, please follow the process below:
  1. Seek to resolve the problem with the teacher, if applicable.
  2. If the problem is not resolved, please meet with school administration via an appointment. You can contact Mr. Carlos Santana, to assist with scheduling an appointment, by calling the school directly or emailing at.
  3. If still unresolved, please contact National Academic Educational Partners, School Support, via email by sending an email to
  4. If still unresolved, you may contact the Board of Directors 

Website Accessibility Statement

FuturEdge Charter Academy is committed to ensuring accessibility of its website for all students, parents, and any other member of the community including those members with disabilities. PMW aims to make every effort to conform to the W3C WAI’s Web Content Accessibility Guidelines (WCAG) 2.0, Level AA conformance standard, or updated equivalents of these guidelines.

We are committed to complying with the provisions of Section 504 and Section 508 of the Rehabilitation Act of 1973 so that students, parents, and members of the public with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same benefits and services within the same timeframe as those without disabilities, with substantially equivalent ease of use. Compliance of FuturEdge Charter Academy with the aforementioned provisions will assure that the members with disabilities are not excluded from participation in, denied the benefits of, or otherwise subjected to discrimination in any programs, services, and activities delivered on the website.

FuturEdge Charter Academy strives to conform to Web Content Accessibility Guidelines (WCAG) 2.0, Level AA conformance standards, or updated equivalents, on an ongoing basis. This applies to all new web content produced, published, uploaded or updated. We will continue to test the site to make sure that all content on the site is accessible to all visitors and continue to work to improve the accessibility standards of our website. Any nonconforming web pages will be corrected and made compliant in a timely manner. If you would like additional assistance or have accessibility concerns, please contact our website representative at